Shipping & delivery :

Orders shipped from France are dropped off at the post office every morning (Monday to Friday).

Orders from abroad are shipped within 72 hours.

All orders are processed the same evening between 23:00 and 24:00.

Yes, of course. We can ship to Belgium, Luxembourg, Australia, Ireland, United-Kingdom, New-Zealand and Switzerland.

Yes, of course, all our shipments include the "Tracked Delivery" option (100% free of charge). When your order is processed and accepted by our shipping partner, you'll receive an e-mail containing your link and tracking number.

We use mainly La Poste and DHL for deliveries in France, Belgium and Luxembourg.

For Switzerland, The Uk, Ireland, Australia & New-Zealand, we work with Yunexpress.

If your order is stored in France, delivery takes place within 72 hours via La Poste.

If your order comes from abroad, delivery takes 5 to 7 days.

Our delivery is 100% free with no minimum order.

Yes, our delivery partners deliver on Saturday morning and afternoon. Sunday delivery is not possible.

Retours & remboursements :

We offer a 14-day return policy. During this period, you can return the bracelet for a full refund. We can also help you find the right bracelet for you!

Don't panic, even if this type of problem is rare, it's not impossible.

Send us a video of the product by e-mail (within 24 hours of delivery) and we'll send it back to you 100% at our expense.

Refund requests can take a long time. You need to take into account the delivery time for the return.

Our payment processor will credit your refund within 3 to 14 days, depending on your bank.

There are two possible cases:


- you have received a broken, damaged, incomplete or non-conforming product, in which case the return and delivery of the new product are entirely at our expense.


- you wish to return your product for an exchange or refund, in which case the return is at your expense.

You can cancel your order within 24 hours of purchase.

Simply contact us by e-mail (contact@myhuaweistraps.shop)

Once 24 hours have elapsed, you can no longer cancel your order, unless it has not yet been dispatched.

You have 14 days from receipt of your package to return it. We'll give you a 100% refund.

Other questions :

To contact us, simply fill in the contact form(available here).

We'll get back to you within 12 to 24 hours, Monday to Saturday.

Yes, our company accepts payment by Visa, Mastercard. Our payment partners are Shopify Payment and Paypal, so we do not have access to your payment information.

Your credit card will be debited with the price of your order 24 to 72 hours after purchase.

No, our products are premium quality generic bracelets that are compatible with the

We offer a 2-month to 1-year paid warranty, available after purchasing a product from us. This warranty covers delivery problems, theft and loss.

As a first step, we invite you to ask your neighbors. Also check your letterbox to see if a delivery notice has been delivered. You can also call the Post Office with your tracking number to tell them about the problem.